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Work with us.

An independent practice that invests in its people. Clinical autonomy, funded CPD, supported certificate routes and a team people stay in for years.

An independent practice that invests in its people.

One of the reasons we have stayed independent is that it lets us put people first. Our clinical team has full autonomy. Our directors work in clinic. The route from new graduate to certificate-holder is supported and funded. We have a registered nursing team that other practices look to.

If you are a vet, RVN, SVN, receptionist or client-care professional thinking about your next move, we would love to talk.

Email Kelly.lowick@lanesvets.com
Lanes vets working in theatre

A few of the reasons people stay with us.

Clinical autonomy

No corporate drug list, no targets. Decisions are made by the vet treating the patient.

Independent ownership

Owned by the staff who work here. You can become a director one day if you want to.

Real out-of-hours

Our own OOH service, shared across the team.

Investment in facilities

New CT pod incoming, in-house lab and imaging, ongoing investment across all four branches.

Genuinely friendly team

It is the thing people tell us most often after they join. We take it seriously.

Roles we are currently hiring for.

If you do not see your role here but think you would be a good fit, send us a CV anyway. Good people are always worth meeting.

Full-time Veterinary Receptionist (Maternity Cover)

Cottam, PR4 0LH
Full time, 37.5 hours per week over 4 days
Closing date: Friday 9 October

Are you passionate about customer service and enjoy working in a busy, fast-paced environment?

We are looking for a friendly, organised, and enthusiastic individual to join our reception team on a maternity cover basis. As the first point of contact for our clients and their pets, you will play a vital role in creating a welcoming experience and ensuring the smooth day-to-day running of our practice.

What we’re looking for

You will:

  • Deliver outstanding customer service with professionalism and empathy.
  • Build positive relationships with clients and their pets.
  • Thrive in a busy environment and remain calm under pressure.
  • Have excellent organisational skills and be able to prioritise tasks effectively.
  • Work confidently both independently and as part of a supportive team.

Main responsibilities include

  • Booking and managing appointments.
  • Registering new clients and patients.
  • Answering telephone enquiries.
  • Processing payments.
  • Responding to client emails and other communications.
  • Supporting the clinical and reception teams with daily administrative tasks.
  • Helping to ensure every client receives an exceptional service experience.

Why join Lanes Vets?

At Lanes Vets, we pride ourselves on providing excellent care for both our patients and clients. Our reception team is at the heart of everything we do, creating positive experiences and supporting our veterinary teams to deliver outstanding care.

Hours

Full time, 37.5 hours per week over 4 days, which includes 7pm finishes, with the addition of a shared weekend rota.

To apply

Please send your CV and a covering email to Lucy Smith at customercaremanager@lanesvets.com.

Closing date: Friday 9 October.

Not quite the right role? Email Kelly.lowick@lanesvets.com with a CV and we will be in touch.

Registering your pet takes just a couple of minutes.

Pick a branch close to home, register online, or pick up the phone to your nearest practice. A real Lanes person will sort everything from there.

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